Loading Events

« All Events

Transition to Agile Ways of Working at the NDIS

August 25 @ 8:00 am - 10:00 am

$10.00

NDIA will share their evolving story, from past to present and describe how operating in a rapidly changing environment where the ability to adapt and respond is critical.

Join in a hands on exercise to work through the theory and application of a Service Blueprint and learn how this digital tool highlights the customer touchpoints with an organisation’s product or service, and how those customer touchpoints connect to the more detailed operational processes.

“If it’s not adding value to the customer’s experience, what is the purpose of the process?”

GQc Event Flyer 1 – NDIA 220825

Details

Date:
August 25
Time:
8:00 am - 10:00 am
Cost:
$10.00
Event Category:
Website:
https://www.trybooking.com/CBDML

Organisers

Jenny Perks
Jon Pendlebury

Venue

Online Event
Australia + Google Map