| 1. |
Training Dates:
Group 1:
Friday 19-April
Group 2:
Friday 5-July
Group 3:
Thursday 25-July
Friday 26-July |
| 2. |
The training will be conducted at :
Time: 8:45am - 3:00pm
Gordon Institute of TAFE in Fenwick St
Auditorium
Off street all day parking available in car park in Gheringhap St. |
| 3. |
Lunch is provided. |
| 4. |
Each team will attend the training together with a
representative from the school and the host facilitator (optional). |
| 5. |
Teams will undergo a full day of training on the basic
concepts of Quality with reference to Customers, Employee Involvement and a very strong
emphasis on the application of the basic Quality tools. |
| 6. |
Team interaction skills. |
| 7. |
Brief outline on presentation skills. |
| 8. |
The basic Quality tools will include:
· Check sheets
· Pareto charts
· Flow charts
· Cause & Effect Diagrams
· Brainstorming |
| 9. |
Systematic approach to problem solving |
